The first point to note is the difference in the mean hourly rates of pay. As we run family-orientated retail stores, most employees at sales assistant level and within the warehouse are female and part-time. Women with families are particularly attracted to the flexible nature of the part-time hours which enables them to arrange childcare more effectively or to work around school hours. This is supported by the Quartile reporting where the Upper Middle (71% f / 29% m), Lower Middle (77% f / 23% m) and Lower Quartile (44% f / 56% m), which contain most of the shop-floor and warehouse staff, are predominantly male. The Upper Quartile includes female administrative staff paid more than the shop-floor / warehouse staff but not as much as the management and IT employees in the same quartile who are mostly male. As a family-run company in its 3rd generation with most family members involved, many of the management team are male members of the family.
We are currently trying to attract a larger number of female store managers. Since last year we have created a positive slant on actively looking at all female applicants and allowing degrees of flexibility around family and care commitments, thus removing the constraints of high childcare costs. Those that are more able to progress tend to be those that have family who can help with childcare. We prefer to promote from within the organisation as prior knowledge of the organisation is a huge advantage.
A further aspect is that there are fewer female IT employees, and indeed applicants. In today's intense IT world we have needed, and have acquired, more staff to be responsible for implementing and maintaining new systems, as well as operating websites and social media. As most applicants are male, this is reflected in our workforce. Also, in respect of bonuses, although a higher percentage of male employees receive a bonus (7% f / 12% m), the pay gap is significant as the shop floor & warehouse staff receive smaller bonuses than the management and IT employees.